+66 7790 0888

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contact us

The Beach

Get in touch

address :

171/2 Moo 4, Tambon Maret, Koh Samui, Suratthani 84310, Thailand

tel :

+66 (0) 62 831 8888

Email :

[email protected]

facilities

swimming pool

The Radiance

Yoga Shala

colema Bar

fitness

Spa Lazuli

Open from 7:00 AM – 8:00 PM

Open from 7:00 AM – 10.00 PM

Open from 7:00 AM – 5:30 PM

Open from 7:00 AM – 5:30 PM

Open from 7:00 AM – 9:00 PM

Open from 10:00 AM – 7:00 PM

swimming pool
The Radiance
Yoga Shala
colema Bar
fitness
Spa Lazuli

facilities

swimming pool

Open from 7:00 AM – 8:00 PM

facilities

The Radiance

Open from 7:00 AM – 10.00 PM

facilities

Yoga Shala

Open from 7:00 AM – 5:30 PM

facilities

colema Bar

Open from 7:00 AM – 5:30 PM

facilities

fitness

Open from 7:00 AM – 9:00 PM

facilities

Spa Lazuli

Open from 10:00 AM – 7:00 PM

Guest Information Guide

We’re delighted to have you with us. Below is everything you need to know to ensure a comfortable and relaxing stay.

Reception & Assistance

Our reception desk is open 24 hours a day. For assistance, please dial “00” from your room or call us at
+66 99 497 6156.

Room Key

  • Each room is provided with one key card upon check-in. Additional key cards are available upon request.
  • Kindly note: In case of loss or damage, a replacement fee of 500 THB will be applied.

Check-In & Check-Out

  • Check-in: From 2:00 PM (early check-in subject to availability)
  • Check-out: By 12:00 PM
  • Late check-out until 1:00 PM available upon request
  • After 1:00 PM: 35% of the room rate per hour
  • After 6:00 PM: Full-night charge

Early arrival? Luggage storage is available at reception.

Facilities & Hours

Spa Lazuli & Herbal Steam Room

  • Open daily from 10:00 AM – 7:00 PM
  • Steam room bookings require at least 1 hour advance notice
  • Kindly note: No nudity is permitted in or around the steam room

Swimming Pool

  • Open from 7:00 AM – 8:00 PM

Fitness Room

  • Open from 7:00 AM – 9:00 PM

Detox Bar

  • Open from 7:00 AM – 7:30 PM

Private Colema Room 

  • Open from 7:00 AM – 5:30 PM

Dining – Radiance Restaurant

Enjoy plant-forward cuisine at Radiance Restaurant, open daily from 7:00 AM – 10:00 PM

  • Breakfast: 7:00 AM – 10:30 AM
  • Lunch & Dinner: 11:00 AM – 10:00 PM (last order 9:30 PM)
  • Room Service: Available from 11:00 AM – 9:30 PM (Dial 314)

Note: For wellness program guests, items outside of your package are not included and must be singed to your room or paid directly

Housekeeping & Services

  • Drinking Water: 2 complimentary bottles per day
  • Laundry Service: Drop off before 5:00 PM for next-day return (Express service available)
  • Housekeeping Hours: 9:00 AM – 5:00 PM
    • Kindly use door signs for bed linen, towel changes, or room service
  • Toliet Use To protect our natural septic system, Please avoid flushing toilet paper or sanitary items A bin is provided for your convenience. Thank you for helping us care for then environment.

Other Services

  • Wi-Fi: Complimentary throughout the resort. Your login details are provided at check-in.
  • Lost & Found: Inquire at reception. Shipping services are available (charges may apply).
  • Smoking Policy: All areas are smoke-free, in accordance with Thai law (violations may result in fines)

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